I'll dig in deeper tomorrow and get transactions posted and a report run.

I'm a QuickBooks user and using Quicken is going backwards but is necessary for the small organization this is meant to be used for. I asked if it was something I has done and was told no, that it was at their end.Įverything seems OK now. Once the agent answered he was able to find my account and then put me on another long hold 18 minutes or so to fix some issues they were having. I found the CD to be Release 1 and fussed around online until I found a patch to update it to the most current release 19.7.Īfter the patch was installed, the software wouldn't open. Software came in sealed package, new! Just as expected. Install was a challenge but with some time spent researching the issues at the Community, Quick Support was contacted and they did the final fix. Of course, if you do, they magically get reset, typically when software automatically updates. To add insult to injury, the software regularly launches popup windows trying to sell you other Intuit products, even though you're supposed to be able to turn them off. I had to manually re-reconcile all affected accounts with online or printed statements from financial institutions. So not only deleting a wanted transaction, but it happened so fast you couldn't see which was being deleted. Then I would highlight a transaction, go to delete it, and the highlight would jump to a different, random transaction, just as it was deleting. Then the menu would have the option to delete greyed out for whatever reason, randomly. The 2017 version, as typical, duplicated transactions on the conversion. And there's th erefore little incentive for them to work hard to fix the problems. Problem is, you start using Quicken, get all your financial data loaded in, and then you're stuck with them, because it's more cumbersome to switch vendors than to slog through their mediocre product. None of this is news to anyone familiar with Quicken by the way. So I figured while I was choking on this issue, may as well upgrade to the current in case there were other problems when I upgraded, which there were. That one I replaced because it was unable to recognize that financial institutions might have passwords longer than 11 characters! Required a cumbersome and unclear workaround guided by the financial institution making best effort to help its customer overcome the poorly engineered software. This is for me the replacement to my 2014 Deluxe. Buggy, typical offshore support long hold, cost more in wasted time than saved

Best personal finance software 2017